Shipping And Returns
Shipping
- Shipping is calculated based on weight of items
- Postage is non refundable
- Please note we ship only to Australia (domestic) and New Zealand at this stage
- Pre orders will be shipped once I have received the stock, and you will be notified of dispatch.
- We do not take any responsibility for delays experienced with Australia Post.
Returns & Exchanges
- We do not accept returns due to change of mind.
- Please notify us of all return requests via Facebook Messanger or email us at hello@cottontalesfabricco.com
- Once we have received the return, we will contact you and notify you whether the return is approved or rejected.
- We only replace items if they are defective or damaged.
- If you wish to exchange, please make your request via Facebook Messanger or email us at hello@cottontalesfabricco.com
- Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- choosing a selection results in a full page refresh