Shipping And Returns

Shipping

  • Shipping is calculated based on weight of items

  • Postage is non refundable

  • Please note we ship only to Australia (domestic) and New Zealand at this stage

  • Pre orders will be shipped once I have received the stock, and you will be notified of dispatch. 

  • We do not take any responsibility for delays experienced with Australia Post. 

Returns & Exchanges

  • We do not accept returns due to change of mind.

  • Please notify us of all return requests via Facebook Messanger or email us at hello@cottontalesfabricco.com

  • Once we have received the return, we will contact you and notify you whether the return is approved or rejected.

  • We only replace items if they are defective or damaged. 

  • If you wish to exchange, please make your request via Facebook Messanger or email us at hello@cottontalesfabricco.com

  • Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.